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Turnover is eating your margin
You're hiring and re-hiring the same roles. Recruitment cost and lost productivity are quietly compounding.
Senior people leadership · Hospitality
Stop firefighting.
Start scaling.
Senior people leadership for founder-led, multi-site UK hospitality groups. Reduce turnover, strengthen managers, and build teams that scale with the business — without bolting on a corporate HR function.
Free · 4 minutes · 10 questions. No sign-up to see your band.
20+ years hospitality experience
10+ years recruitment expertise
Head of People, multi-site hospitality
Founder & operator focused
Sound familiar?
The symptoms are predictable. The cost is not.
Most founder-led hospitality groups hit the same wall between 5 and 20 sites. The shape of the pressure is recognisable. The first step is naming it.
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Managers are stuck firefighting
Your GMs and ops leads spend the week reacting to people problems instead of running the business.
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Founder is the bottleneck
Every people decision — pay, performance, exits, hires — still routes back to you. Growth has a ceiling.
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No people function to lean on
You've outgrown ad-hoc HR support, but a full-time Head of People may be the wrong shape and the wrong cost right now.
How we work
Four steps. No retainer required to start.
Start free with the Pressure Score. Scale up to embedded senior leadership only when the work, and the trust, warrant it.
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Hospitality People Pressure Score
A free 4-minute diagnostic. Ten questions to see exactly where people pressure is costing you — and which fix moves the dial first.
Take the Pressure Score02
Discovery call
A 30-minute working call to pressure-test the result against your business, your sites and your growth plan.
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Pressure Assessment · £495
A focused paid review of your people operation: structure, retention, managers, pay, and the next three fixes — written up for you.
Request the £495 Assessment04
Fractional Head of People
Embedded senior leadership, one to three days a week. The people function your size needs, without the full-time hire.
Explore retained support
What we work on
Four outcomes founders ask for. In that order.
- Reduce turnover
- Stem the avoidable churn that quietly drains margin and management time.
- Strengthen managers
- Give GMs and ops leads the structure, standards and support to run their sites.
- Build teams that scale
- Put the people foundations in place so the next site, region or format doesn't break the model.
- Reduce founder firefighting
- Take people decisions off the founder's desk so the business stops routing every call back to you.
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VP
Portrait · Placeholder
Who you'd be working with
Vanda Peintler
Senior People Leader · Hospitality
"Founders don't have a people problem. They have a structure problem dressed up as a people problem. Fix the structure and the symptoms stop coming back."
Two decades inside founder-led hospitality — recruitment, people leadership and Head of People roles across multi-site groups. Senior, hands-on, and unromantic about what actually moves retention, managers and margin.
More about Vanda- Are you a recruiter or an HR consultant?
- Neither. I'm a senior people leader who embeds into founder-led hospitality groups — strategy, structure and the hard calls — not CV shortlists or compliance paperwork.
- What size of business do you work with?
- Founder-led groups with roughly 3–30 sites. Big enough that people pressure is now a P&L issue. Small enough that a full-time Head of People is the wrong shape.
- How does the £495 Assessment differ from the free Score?
- The Score is a 4-minute self-diagnostic. The Assessment is a paid, written review of your actual people operation — structure, retention, managers, pay — with the next three fixes prioritised.
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Start here
See your pressure score in four minutes.
Ten questions. A banded result. The single highest-leverage fix for your business — before you spend another pound on recruitment.